Policies
Shipping Information
Last updated: January 2026
Delivery Timeframes
| Region | Standard | Express | Cost |
|---|---|---|---|
| Cape Town | 1-2 business days | Same day (order before 10am) | Free over R800 / R60 |
| Johannesburg and Pretoria | 2-3 business days | Next day | Free over R800 / R80 |
| Durban | 2-3 business days | Next day | Free over R800 / R80 |
| Other SA cities | 3-5 business days | 2-3 business days | Free over R800 / R100 |
| Rural areas | 5-7 business days | Not available | R120 |
Free Shipping
Free standard shipping on all orders over R800.
Applied automatically at checkout. Express shipping fees apply regardless of order value.
Order Processing
Orders placed before 2:00 PM SAST Monday to Friday are processed the same business day. You will receive tracking details by email once dispatched.
Packaging
All wigs are packaged in a branded box with tissue paper and a care card, sealed securely to prevent damage in transit.